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:: Procedure

To get a new water supply and sanitary connection, the house owner was
earlier required to approach BWSSB through a licensed plumber only and that
was mandatory all these years. This often resulted in exploitation of the applicant.
Hence BWSSB took up a series of consumer oriented measures in the organisation.
The first among the steps taken is regarding the water connection. Now all
the procedures are simplified and made very transparent while giving new water
supply and sewerage connections.

House owner can directly approach BWSSB today with a sanctioned plan if it is a
new house or with tax paid receipt for an old house and road cutting permission
from BMP/BDA. However, those who are desirous of utilising the services of
licensed plumbers may apply through plumbers also. Application forms are made
available for Rs.30/- at all service stations, Cash counters, Sub-divisional offices
and Divisional offices. New application forms are simplified and those are self
explanatory about all the particulars to be provided and the documents to be enclosed
by the applicant.Application is made common for both water supply and
sanitary connection. Sanction is given within 7 days after applying,in case of
domestic connections by Assistant Executive Engineer of the Sub-division. In case of
high rising buildings, sanction is accorded by a Committee from Chief Engineers
Office, Cauvery Bhavan within 15 days from the date of application.



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